Returns are handled according to the suppliers policy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact the supplier for any return instructions. If your return is accepted, a return shipping label will be sent, along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions on our Get in Touch With Us page.
Damages and Issues With Your Product
Please inspect your order upon reception and contact the supplier immediately, if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges / Replacements
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
You will be notified once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.